Business Process Reviews/Reengineering Services

OCG has conducted client process reviews in all financial service areas. Working with members of our client organizations, OCG conducts these review programs in two distinct phases. These are briefly described below:

During the " Assessment Phase ," the review team documents process workflows, organizational structures and system flows; conducts surveys on input and output linkages, service levels and volumes; and analyzes all service delivery performance areas. Recommendations are offered by the review team for management consideration and approval.

The " Implementation Phase " begins with the development of comprehensive project workplans, which are developed for all approved actions. A management process is implemented to ensure project success. This process includes IT reporting; management meetings and escalation procedures for key issue resolution. OCG's consultants work with client teammates to implement all actions. At the end, our clients benefit from OCG's experience in identifying process opportunities and in implementation management while maintaining control and overall responsibility for the project's success. It's a "win-win" situation for everyone.

Integration Management Services

OCG's teams of consultants have participated in many of the largest mergers and conversions in banking history. We are experienced in all aspects of integrating services companies through these experiences. Our associates bring merger methodology and functional know-how to each assignment. Client's benefit by having a team of experienced consultants who are knowledgeable in conversion and mergers. They bring this valuable resource to your organization in order to contribute to their various process (deposit operations, loans, (service areas), line (consumer bank, commercial bank, trust, etc.) and support (implementation, communications, systems, training, etc.) teams. Clients utilize OCG's experience in several ways: To assist in the management of conversions, merger and transition effort.

To support the project management functions required to control the integration from small hometown banks to large organizations that augment the various lines, process and support teams with our team of experienced consultants. No matter how you decide to engage OCG, you will be enlisting a group of professionals who are dedicated, highly motivated and experienced in order to assist you in the very difficult task of transition.

Consulting firms are valuable to clients for supplying two things: methodology and experience. OCG uses proven methodology for each of the main expertise areas and employs consultants with industry and functional experience.